Professional Services and Delivery Solutions
Denovo is a full-service professional consulting firm committed to our clients' satisfaction. We Listen, Innovate and Deliver to improve our clients' business outcomes.
Project Management
Denovo's experience in selection and implementation of ERP solutions makes us the perfect partner to help you manage your project. Our project management approach includes:
- Developing the detailed project plan
- Ensuring that the project stays on track
- Identifying and resolving issues
- Managing project resources
- Being the primary liaison between all parties involved
- Preparing executive overview presentations
- Escalating open issues
- Coordinating quality assurance/quality control activities
Implementation, Migration, Upgrades and Modernization
Denovo is committed to helping you leverage your existing ERP software investment. With technology shifts, market consolidations and acquisitions, eventually migration and upgrade projects become critical to every organization. The key issues in an ERP migration and upgrade are:
We can help you maintain an environment that provides the most recent functionality and position your company for efficient and effective future support, maintenance and migration.
- Upgrade your software to a newer version
- Migrate to a new Enterprise software
- Design/redesign your business process
- Extend your current solution through integration
Training and Support
Completing an implementation, migration or upgrade is not enough to ensure that your business will be successful. A critical component of any IT project is adequate documentation, training and support. Denovo has the expertise to ensure that you have the most effective training possible, and we will be there to support your efforts in the future. Our services include:
- On-site or remote training
- Technical and User documentation
- Support under a master Service Level Agreement (SLA)
- Service updates, account maintenance
Remote Services
Cost pressures have forced IT departments to reduce service and support levels. In response, IT managers need to explore new ways of providing required services at reduced costs.
Like an internal IT organization, Denovo can design, build and operate your infrastructure technologies under a single Service Level Agreement (SLA). Denovo can also remotely suport key elements and functions of your Enterprise Software environment by providing:
Like an internal IT organization, Denovo can design, build and operate your infrastructure technologies under a single Service Level Agreement (SLA). Denovo can also remotely suport key elements and functions of your Enterprise Software environment by providing:
- Proactive and on-demand database monitoring
- Remote performance evaluations
- Active monitoring/management of ERP applications
- Terminal Server/Citrix & CNC monitoring and maintenance
- Troubleshooting, administration and performance
- Monitoring for WebSphere-based JE Edwards/PeopleSoft/Oracle applications
- Collaborative portal and implementations and monitoring
- User account maintenance, service updates and training
Data Archiving
If you experience delayed response times in your requests for information from your system, you will benefit from Denovo's expertise in deploying effective archiving solutions for JD Edwards. Denovo can radically improve your software data archiving processes and deliver immediate benefits to the organization that will carry into the future.
Denovo's targets specific objectives for our archiving strategy:
Denovo's targets specific objectives for our archiving strategy:
- Create a "Business Data Archive" and process within the JD Edwards system
- Reduce the size of the active data tables
- Move historical data into the archive accessible only by selected end-users
- Compress old files to make future upgrades easier
- Establish new performance baselines to measure improvements
RFID Solutions
Denovo is committed to helping organizations determine how to use RFID to meet their business needs. We can provide help with many facets of your RFID project, including:
If your organization needs to explore RFID either by choice or by the necessity of compliance, Denovo can provide vital assistance to you. We add value in the RFID lifecycle by:
- Determinineg if RFID will meet your needs
- Identifying what type of RFID is right for your organization
- Selecting or developing RFID software
- Implementing the solution
- Providing strategies to utilize RFID functionality to streamline existing processess, enhance data accuracy and increase speed of data capture
- Follow best-practices implementation focused on metrics to measure results
- Ensure that you have information to monitor the RFID solution in production operation
